This Privacy Policy explains what personal information jl11 collects from members in the Philippines, how that information is used, and the steps we take to keep it secure. Please read this page before you register or use any part of jl11.pro.
When you create an account on jl11, we collect the personal details you provide during the registration process, including your full name, date of birth, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. We also collect your device information and IP address at the time of registration to help protect your account from unauthorised access. All registration data is stored securely and is only accessible to authorised jl11 staff who need it to manage your account. You are responsible for keeping your login credentials confidential and for notifying jl11 immediately if you suspect any unauthorised use of your account.
jl11 collects information related to deposits, withdrawals, and other financial transactions you carry out on the platform, including transaction amounts in Philippine pesos, timestamps, and the payment channels used. This data is necessary to process your transactions accurately, comply with Philippine anti-money laundering regulations, and resolve any payment disputes that may arise. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled by certified third-party payment providers who operate under their own security standards. Transaction records are retained for the period required by applicable Philippine law and are used solely for account management, fraud prevention, and regulatory compliance. If you have questions about a specific transaction, you can raise a query through the jl11 help centre after logging in.
We collect data about how you interact with jl11.pro, including the pages you visit, the games you play in the Game Lobby, your sports betting activity, fish game sessions, and the features you use most frequently. This usage data helps us understand how members in the Philippines engage with the platform so we can improve the overall experience, fix technical issues, and ensure that the platform performs reliably on mobile devices. Activity data is also used to monitor for unusual patterns that may indicate problem gambling, in line with our responsible gaming commitments. We may use aggregated, anonymised usage statistics for internal reporting purposes, but this data cannot be used to identify you personally. You can review your own activity history by logging in to your jl11 account at any time.
jl11 does not sell your personal data to third parties for marketing or advertising purposes. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, jl11 may be required to disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or courts in response to a lawful request or legal obligation. If jl11 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance where possible. We will never share your data with unrelated third parties without your explicit consent, except where required by law.
jl11 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and jl11.pro is encrypted using secure protocols, and our servers are protected by firewalls and access controls that restrict who can view or modify stored information. We conduct regular security reviews to identify and address potential vulnerabilities in our systems. Despite these measures, no online platform can guarantee absolute security, and you should take steps to protect your own account by using a strong, unique password and logging out after each session, especially on shared devices. If jl11 becomes aware of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws.
As a member based in the Philippines, you have the right to request access to the personal data jl11 holds about you, to ask for corrections if any information is inaccurate, and to request deletion of your data in circumstances where retention is no longer necessary or lawful. You may also object to certain types of data processing or request that we restrict how your data is used while a dispute is being resolved. To exercise any of these rights, please contact jl11 through the help centre available after logging in to your account. We will respond to all data rights requests within a reasonable timeframe and in accordance with our obligations under Philippine data protection law. Please note that some data may need to be retained even after an account closure to comply with legal and regulatory requirements.
jl11.pro uses cookies and similar tracking technologies to keep you logged in between sessions, remember your preferences, and help us understand how members navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use jl11. We may also use analytics cookies to collect anonymised data about page visits and feature usage, which helps us improve the platform over time. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some functionality on jl11.pro. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this Privacy Policy.
jl11 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make changes, the revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. Your continued use of jl11.pro after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have any concerns about changes to this policy, you are welcome to contact us through the help centre or review the Terms and Conditions for further context.
Last reviewed: 2025. This Privacy Policy applies to all members accessing jl11.pro from the Philippines and any other permitted jurisdiction.
Quick answers to what Filipino members most often ask about data handling on jl11.pro.
Now that you know how jl11 handles your personal data, you can register with confidence. Create your free account today and start exploring the Game Lobby, Sports, Fish Games, and VIP programme — all on your mobile browser, all in Philippine pesos.